EYKON

Custom design & fabrication

Q How long will my furniture take to produce?


A production typically takes 2 – 4 weeks from receiving your deposit. Certain factors - e.g. bespoke designs or extended lead times for special order materials - may increase this, but it is extremely rare. Upon receipt of your deposit, we will provide you with an estimate of when you will receive your furniture.


Q I would like a non standard size - can the standard sizes be altered?


A Of course! At Eykon all our furniture is made to order and we are able to incorporate changes to ensure you receive the perfect piece of furniture for your home. So if you want a shorter bar stool or longer table, please contact us. We will provide you with a formal quotation for all bespoke orders before we commence any work and in many cases, the alterations can be accommodated without additional charge.


Q Is there a standard delivery charge?


A Wherever possible we deliver and install furniture ourselves. Within a 25 km radius of Durban, delivery is free of charge. For deliveries within KZN, we operate a banded charging system that varies dependent on distance. Certain smaller items – e.g. lamp tables - can be packaged for courier delivery... Please contact us for full details.


Q I have a specific design in mind that isn't shown on the website. Are you able to manufacture to my design?


A We are happy to work with you to create a unique piece of furniture. We will work with you to ensure that the product is suitably comfortable, strong and most importantly, safe. If you are able to supply a rough sketch, we will be able to provide you with a quotation. Fully bespoke furniture typically takes 4-8 weeks to manufacture from receipt of deposit.


Q What protection is used on the feet on the table and chairs?


Cushioned felt pads are used on the majority of our products although some products use a durable, non scratching plastic insert. If you have a particular concern or requirement, please contact us for further details.